Scope
The website offers information and a phone path for new paid towing and roadside requests. It is not an impound locator, emergency dispatch system, or online booking service. A call is a request, not a promise that a truck will be sent.
Quotes and availability
Availability, equipment, arrival estimates, route, pricing, payment methods, mileage, tolls, access conditions, waiting, storage, and other service terms must be confirmed directly for the particular job. Website text is not a guaranteed quote or offer.
Your responsibilities
Provide accurate vehicle and location information, disclose damage and hazards, have authority to request assistance, and follow reasonable safety instructions. Do not remain in traffic or delay emergency help while waiting for routine service.
Independent providers
A request may be fulfilled by an independent towing or roadside provider. That provider controls the work it performs and may apply additional service, payment, cancellation, storage, and claims terms. Confirm the provider and terms before agreeing to dispatch.
Payments and disputes
Ask for the total quote and any possible extras before service. Payment, cancellation, refund, damage, and service disputes are governed by the terms confirmed for the specific job and, where applicable, the provider performing it.
Changes
These terms may be revised as the website or service process changes. Continued use of the website after an update means the updated website terms apply to later use.
Last updated November 2026