Overview
This Privacy Policy describes information handling for nyctowingservices.com, including website visits and new towing or roadside inquiries. It applies to this website, not to independent websites or services linked from it.
Information we receive
When you call, you may provide a name, phone number, vehicle details, pickup location, destination, access instructions, and information needed to discuss service. Calls may be routed or recorded for quality, training, safety, dispute handling, or service coordination. Website hosting may process IP address, device and browser information, requested pages, referrers, and security logs.
How information is used
Information may be used to answer inquiries, assess or coordinate a requested service, route calls, maintain business records, prevent abuse, operate and secure the website, resolve disputes, and comply with applicable obligations. A general service inquiry is not agreement to recurring promotional messages.
Cookies and choices
Necessary browser storage may remember accessibility and privacy preferences. No optional analytics or advertising tag is loaded on this release. Use Cookie Preferences to review or change optional choices. Supported Global Privacy Control signals disable the targeted-advertising choice where applicable.
Sharing and retention
Information may be shared with towing operators, call-routing and recording providers, hosting and security vendors, and others needed to respond to a request. Information may also be disclosed when required by law or to protect users and services. Records are retained only as reasonably needed for those purposes and applicable obligations.
Your choices
Depending on where you live, you may be able to request access, correction, deletion, or other privacy choices. Use the communication option on the public Contact Us page; identity verification may be needed. Browser controls can also delete saved website preferences.
Changes
This policy may be updated as website features or service practices change. The current text on this page is the version that applies to future website visits.
Last updated November 2026